2019
Visual experiences and display management
After nearly a year at the store, I was entrusted with overseeing its visual direction. Ensuring adherence to company guidelines and timely preparation of various displays became a priority, which often required quick but correct exicution. This role afforded me a degree of creative autonomy, planning several months in advance to ensure comprehensive visual ideas were created and followed through.
2021
Team Experience
In 2021 I began to run the Team Eexperience program. I was responsible for creating contests, recognition programs, and prizes. I had to evaluate store opportunities and staff motivations and implement those into a cohesive and trackable plan for success.
2022
LEGO Piece Supply and Management
While still keeping tabs on the previous departments,
I began to run the piece supply and management opperations of the store.
Reponsibilites: Mangament of on hand pieces,
making educated ordering decisions,
create new selling aproaches.
2023
Continued Education
At this point in my career, I had been involved in every department of the store and had helped create a few. I had laid the groundwork for many of the operations. So, the next step for me was training. "Continued Education" is a department that focuses on training all employees on need-to-know and specialized information to improve day-to-day operations. It helps place people into departments and keeps them on track, as well as distributes pertinent information about store opportunities to each employee without singling them out. The overall impact of the department is an improved functionality of the store.
2024
Promotion and Transfer
Utilizing the skills I've developed over the years, I found myself working on the management staff at the Dallas location after relocating from the Frisco location. I now have to work as a team lead in multiple departments while also overseeing store technical operations. My career has been very fulfilling, and the experiences and opportunities have been invaluable as I also pursue my degree.